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Updated: May 2026
The first time we tried to balance the chlorine ourselves, we turned the pool green by Tuesday morning. It was our second summer in Harmony, the kids had a birthday party booked for that weekend, and I was on YouTube at midnight watching a pool-store guy in Arizona explain stabilizer levels. We made it work in the end. But after that week, we hired a proper TAG pool service and never looked back. This post is what I wish someone had handed me on move-in day.
Neighbor's Tip
- Most TAG villas do fine with a weekly visit, not daily. Daily is overkill unless you host a lot.
- Decide early: chemical-only (cheaper, you skim) or full-service (they do everything).
- Before signing, ask which chemicals are included in the price, and how they handle a sudden algae bloom.
Dubai summers are brutal on private pools. From May to September, evaporation can run 8-12mm per day on an uncovered pool, which means top-ups several times a week and constant chemical drift. Add Dubai humidity, fine desert dust on the surface every morning, and grass clippings blowing in from the garden and landscaping services you just had done, and a "self-managed" pool turns into a second job fast.
Our Harmony pool is small by Dubai standards, around 4 by 8 metres, and it still drinks water and chlorine through July. Neighbours in Aura Gardens with longer pools tell us the same. The point is, this isn't a place where the pool runs itself for six months. It needs eyes on it every week.
Pools By Design is one of the pool maintenance providers listed in our directory for Tilal Al Ghaf, and they're the team we use for our Harmony villa. They cover the handed-over communities — Harmony, Aura Gardens, Aura, and Elan (for the few villas with private pools). They handle weekly maintenance, chemical balancing, equipment repair, and seasonal opening/closing.
Service: Pool maintenance, chemical balancing, equipment repair, opening/closing Area coverage: Handed-over TAG sub-communities (Harmony, Aura Gardens, Aura, Elan) Starting price (AED): 350 per weekly visit Best for: TAG villa owners who want one provider for routine care and call-out repairs
What you'll pay (typical TAG ranges):
Neighbour notes: After two summers with them, what we like most is that they catch small things before they become big things, a worn O-ring on the pump, calcium build-up on the salt cell, a skimmer basket cracked from a windy weekend. Last August they spotted a slow leak at the pump union and sorted it the same week. They're responsive when something needs attention. If you only call once a year for an opening, they're happy with that too.
Most TAG households land in one of three buckets, and the right plan really depends on how much you swim and whether you have kids who'll cannonball in with sunscreen on.
What You'll Pay Budget AED 12,000-22,000 a year for a typical Harmony or Aura Gardens pool on a year-round full-service plan. Smaller pools and winter-light schedules can come in around AED 8,000.
If you've never watched a visit closely, here's what to look for. A full weekly visit, in our experience, takes 30-45 minutes for a TAG-sized pool and should cover all of the following:
Good to Know Ask for a written log after each visit. Pools By Design sends ours via WhatsApp with the chemical readings. If a service won't tell you what your free chlorine level was today, that's a red flag.
The Crystal Lagoon is one of the headline features of the master plan, but it's still under construction — so for now, the private pool in your villa is your everyday swim. That changes how you should think about pool maintenance budget.
Most Elan villas don't have a private pool. Harmony and Aura Gardens residents who chose a private-pool plot paid a real premium for it. If you've got the private pool, use it — the upkeep cost is roughly the same whether you swim daily or twice a month. So skipping it is the worst of both worlds. Our rule: if we're home, we're swimming.
In our experience, weekly visits from April through October are the right cadence for a TAG private pool. From November to March, bi-weekly is usually enough, water temperatures drop, evaporation slows, and chemistry stays stable for longer. If you host parties or have young kids in the pool daily, stay weekly year-round.
Yes, with one phone call first. Ask your service to do a pre-travel "shock" treatment, top up the auto-chlorinator or salt cell, and switch the pump timer to a longer cycle. They'll usually do a mid-trip drive-by for AED 250-400. Coming home to a clear pool is worth it.
Salt cells are popular in newer TAG villas and they're great, but they need attention. The cell itself wants a descale every 3-6 months, and salt levels drift after heavy rain or top-ups. Pools By Design handles salt systems as part of their standard service, just confirm when you sign up.
Pool plumbing is its own specialty. Pools By Design can fix most pump-side and equipment-pad leaks. For underground pipe leaks or skimmer-line issues that need pressure testing, you may need a dedicated plumbing team, our plumbing and leak detection post covers who to call.
A private pool in TAG is one of the real joys of living here, especially with kids, and especially in the shoulder months when the water sits at that perfect "just got out" temperature. The trick is treating maintenance as a quiet, boring, weekly thing rather than a crisis you handle when the water turns cloudy. Pick a plan, set up a WhatsApp thread with your service, and forget about it.
If you want the full picture of what a TAG household pays for and uses each month, our guide to all home services in Tilal Al Ghaf has the full breakdown.
Your company here — Reach Tilal Al Ghaf residents while they are choosing local services.